Hello, my Illustrator decided to crash when I added 3d effect to a shape made with blending mode. My computer was always slow with 3d but it didn't crash. I even used to make 3d animations in cinema 4d and it never crashed. Now I can't even open my project because it crashes before opening. What can I do? I have Illustratior v 27.0, MacBookPro 2020 M1, 8GB, Ventura 13.0. Thanks for any help in advance.
PS. I also had problem with washed colors on Illustrator so it seems like it's not working properly after the update. Also I made some stuff right after an update and it worked perfectly. It just started acting crazy now.
Did it crash prior to upgrading to Ventura?
No, it didn't 😕
The current Illustrator build is not optimized for Ventura, which came out after Illustrator 2023 was released. You may want to try downgrading back to Monterey for the time being. One of the risks of being an early adopter. 😕
8 GB of RAM is just the bare minimum of RAM.
3D is very demanding.
But before the update somehow it worked, even with cinema 4d which is extremely demanding.
New versions come with additional functions and can be more demanding. 8 GB was already jusr barely enough in the previous version. You can still downgrade
Sorry to hear about this experience. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/fix-crash-on-launch-issues.html) and checking if it helps?
Also, kindly share the crash report by following the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/crash-next-steps.html). While submitting the report, kindly use the same email account used here in the community so we can locate it quickly.
Looking forward to your response.