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Illustrator crashing whenever I duplicate or mess with artboards

New Here ,
Nov 13, 2022 Nov 13, 2022

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Hello Can you please tell me why Illustrator keeps crashing whenever I am duplicating or really doing just about any alterations with artboard tool. 

 

This is an incredibly infuriating issue, expecially considering everything is done within artboards. I am using the very latest update of the program. 

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Bug , Tools

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Community Expert ,
Nov 13, 2022 Nov 13, 2022

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Without any system info and ideally some actual crash details we can't tell you anything. You need to be much more specific. That said, the most likely cause are simply hardware acceleration issues, so start by updating your graphics driver if possible. anything more will require proper details to figure things out.

 

Mylenium

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Adobe Employee ,
Nov 14, 2022 Nov 14, 2022

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Hello @jeffreyc54783674,

 

Sorry to hear about this experience. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/fix-crash-on-launch-issues.html) and checking if it helps? Also, kindly share the crash report by following the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/crash-next-steps.html). While submitting the report, kindly use the same email account used here in the community so we can locate it quickly.

 

Looking forward to your response.


Thanks,

Anubhav 

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