Illustrator Crashing

New Here ,
Feb 14, 2022 Feb 14, 2022

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I have a MacBook Pro (16-inch, 2019), 

2.4 GHz 8-Core Intel Core i9,

64 GB RAM

 

Illustrator will not open. Beach ball and revving fans. Have to force quit. Try again, no joy.

 

Adobe - how come this is happening? Need to know, jobs are mounting up.

 

Steve

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Performance

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Adobe Community Professional ,
Feb 15, 2022 Feb 15, 2022

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Hi Steve,

are you using the latest version of Adobe Illustrator?

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New Here ,
Feb 15, 2022 Feb 15, 2022

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Hi 

 

I have managed to fix this.

 

I went to >Illustrator >Preferences >Preformance and switched off GPU Performance.

 

It then worked - phew!

 

Stevo

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Adobe Community Professional ,
Feb 18, 2022 Feb 18, 2022

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Hi Steve,

I’m glad your problem has been solved.

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