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illustrator cursor disappears

New Here ,
Mar 17, 2024 Mar 17, 2024

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The cursor is still working but the second I move it over the template it disperses, I tried almost everything and still I can't see it. Any idea? 

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Bug , How-to

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Adobe
Community Expert ,
Mar 17, 2024 Mar 17, 2024

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Please add your vote to this bug report and follow it: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48142784-mouse-...

 

THat is currently all that can be done.

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Adobe Employee ,
Mar 21, 2024 Mar 21, 2024

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Hello @AVAD99,

We understand that encountering technical issues can be frustrating. Would you mind checking if you have an Insider Build of Windows installed (adobe.ly/3IIAIT2)? If yes, kindly try the suggestions shared here (adobe.ly/49YdWSP) to perform a clean installation of Windows to see if it helps.

Alternatively, try updating to the latest Insider Preview (https://adobe.ly/3VsQicH) and share your observations


Looking forward to hearing from you.

 

Thanks,

Anubhav

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