Illustrator Dateien lassen sich nicht immer öffnen

New Here ,
Aug 01, 2022 Aug 01, 2022

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Hallo zusammen,

Ich habe öfters das Problem, dass ich meine gespeicherten Dateien aus Illustrator nicht öffnen kann.

Das Problem habe ich meistens dann, wenn ich an einer Datei am Vortag gearbeitet habe und diese dann am darauffolgenden Tag öffnen möchte. 

Die Datei lässt sich dann den ganzen Tag nicht öffnen. 

Auch nicht im Offline-Zustand. 

Das passiert nicht immer und auch nicht bei jeder Datei am selben Tag, aber wenn ich dreimal in der Woche mit Illustrator arbeite, habe ich meistens mindestens einmal dieses Problem. 

Kann mir da vielleicht jemand weiter helfen?

Liebe Grüße und schon einmal Danke

Jana 🙂

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Adobe Community Professional ,
Aug 01, 2022 Aug 01, 2022

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Hi, where are your files stored (cloud, computer, external storage)?

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Adobe Employee ,
Aug 01, 2022 Aug 01, 2022

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Hello @Jana23542833oi56,

 

Sorry to hear about this experience. Are you getting an error message while trying to open the files? Could you share a screenshot? Also, if the files are saved on a network drive/removable media, kindly try to move them to a folder on your internal drive, open it from there, and share your observations.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Adobe Community Professional ,
Aug 01, 2022 Aug 01, 2022

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Could you please supply the version of Illustrator and operating system that you are using? Also are you working across a network. Illustrator does not usually have very good results when working that way. For best results try working initially on your hard drive and then backing them up to your server. That will always give you two chance to save successfully.

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