Copy link to clipboard
Copied
I need super help.
I'm having a problem with my Illustrator. I use version 26.1, but this problem has already happened on another version and also on another computer. When I open some file created inside illustrator and I go to save it (ctrl + s) after making some changes, it doesn't know. Illustrator loads the save and shows as save complete (100%), after that I close the document. But when I go to open the document again, the document appears unchanged. I don't know how to solve this, but it's hurting me a lot, because sometimes I make a lot of changes in a single document, and I end up having to do it all over again.
Can anyone help me?
Copy link to clipboard
Copied
Where do you save them? Desktop, server, cloud service folder?
Copy link to clipboard
Copied
In a folder on your computer that syncs with the cloud.
Copy link to clipboard
Copied
What kind of cloud sync service folder? Adobe Creative Cloud Files folder? Something else?
Does first saving on your desktop and copy the result to that folder work?
Copy link to clipboard
Copied
In the Illustrator preferences try and turn off "Save in background"
Copy link to clipboard
Copied
I am trying to re do the same. Can you send more information about the system?