Illustrator does not save changes to an already created document.

New Here ,
Mar 17, 2022 Mar 17, 2022

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I need super help.

I'm having a problem with my Illustrator. I use version 26.1, but this problem has already happened on another version and also on another computer. When I open some file created inside illustrator and I go to save it (ctrl + s) after making some changes, it doesn't know. Illustrator loads the save and shows as save complete (100%), after that I close the document. But when I go to open the document again, the document appears unchanged. I don't know how to solve this, but it's hurting me a lot, because sometimes I make a lot of changes in a single document, and I end up having to do it all over again.

 

Can anyone help me?

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Adobe Community Professional ,
Mar 18, 2022 Mar 18, 2022

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Where do you save them? Desktop, server, cloud service folder?

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New Here ,
Apr 04, 2022 Apr 04, 2022

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In a folder on your computer that syncs with the cloud.

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Adobe Community Professional ,
Apr 04, 2022 Apr 04, 2022

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What kind of cloud sync service folder? Adobe Creative Cloud Files folder? Something  else?

Does first saving on your desktop and copy the result to that folder work?

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Adobe Community Professional ,
Mar 18, 2022 Mar 18, 2022

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In the Illustrator preferences try and turn off "Save in background"

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Adobe Community Professional ,
Apr 04, 2022 Apr 04, 2022

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I am trying to re do the same. Can you send more information about the system?

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