Illustrator does not update

[default0s6pjpzu9761]

Hi,

This continues to happen.  Illustartor does not update. Creative cloud says UP to Date

My version is 29.1.  current version 29.3. 

i always have to uninstall and reinstall in order to be current.

When i see their are updates i post here but still is not resoved.

Other creative apps are always current.  It is only Illustator that has this problem .

No one has had this issue?

Thanks Mike

[Monika Gause]

Did you already try: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available.html 

[default0s6pjpzu9761]

Hi Monika,  thank you for the response.

I have been doing suggestion #6.   Remove the affected Creative Cloud app and then reinstall it

I have to google "what is the latest illustartor version". if its newer than my current I then have to uninstall / reinstall CC and then install the apps and then im good.

Many months ago i spoke with Adobe support but they had no resolution

[Anubhav M]

Hello @default0s6pjpzu9761,

Would you mind trying the following steps and checking if they help:

• Close all Adobe applications
• Remove Illustrator, the Creative Cloud Desktop application, CCLibrary, and CoreSync using the Creative Cloud Cleaner Tool (https://adobe.ly/3XZb83Y)
• Reinstall the Creative Cloud Desktop application (https://adobe.ly/3FAYhyR)
• Install Illustrator using the Creative Cloud Desktop app

Looking forward to hearing from you.
Anubhav