Illustrator doesn't keep font font format when copy-pasting

[elaineg84492234]

Hi; since this past Friday, I have been unable to properly copy-paste text formatted within Illustrator and maintain the formatting (font, size, kerning, etc.). I have never encountered anything like this in nearly 30 years of using AI. 

1. When I use the Type Tool cursor to select formatted live text, and then copy-paste into another line of text or text box with existing content, the pasted text takes on whatever formatting is present at the point of insertion, over-riding the previous formatting that I want to keep. 
2. When I copy-paste formatted text into a new text line or text box, the font and type size is converted to default Myriad Pro Regular 12 pt. 
3. Issues 1 and 2 also occur when cutting text and pasting, and also when using "Paste without Formatting." 
4. When I use the Selection Tool to select-copy-paste an entire text object, the formatting is retained.

My other computer is a 2017 iMac running OS Big Sur (11.36) and Illustrator 2022 (26.1) – on this computer, Illustrator works as it always has, with no issues cutting and pasting formatted text.

The computer on which I am having problems is a 2019 iMac with OS Monterey (12.2.1), using Illustrator 2022 (26.1). Last week, I updated my OS to Monterey – could there be a conflict between the new OS and AI? I have reinstalled AI to no avail. I do not use third party software with AI, nor a tablet or stylus. 

I am hoping someone can give me some advice on how to fix this bug, as this is driving me crazy and is wreaking havoc with my productivity and making me doubt everything about Illustrator.

Thanks in advance,

Elaine

[Monika Gause]

"Paste without formatting" is supposed to work just as you describe.

I've just tried it on Monterey on an M1, and copy/pasting text works as it should for me.

When updating Illustrator, did you reset the preferences? If not, maybe that's what causing it. Resetting the preferences will erase all your settings.

[Met1]

Create a new profile on your mac... I can't help you with doing that, I'm not on a Mac, but I've recommened this a few times recently and it seems to work for various issues.

(Edit: Sorry replied to Monika by mistake...)

[elaineg84492234 · Accepted solution]

Monika, I did finally take a moment to reset the preferences, and this seems to have resolved the issue. Met1, I will keep your fix in mind if I encounter similar issues in the future.

Thanks very much, I appreciate the help. - E

[Mike_Gondek]

Paste without formatting should be unchecked to avoid this. When you reset the prefs it went back to the default as shown.

[BenjiDiAnna]

Coming in with the real answer to this question, thank you!!