illustrator Error - GPU visualization

Community Beginner ,
Aug 19, 2022 Aug 19, 2022

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Guys, I have a problem here.

I don't know what's going on, does anyone know how to fix this?

 

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Community Expert , Aug 19, 2022 Aug 19, 2022

If it is only a problem in a certain document, that looks like a damaged file. I would redo the art in a new file.

Do you have a specific reason to save it as a cloud file? Would saving it in the CC files folder work?

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Community Expert ,
Aug 19, 2022 Aug 19, 2022

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Your screendump shows CPU preview. Is this with all your documents?

Did you try to restart your machine?

If that does not help try resetting preferences:

https://helpx.adobe.com/illustrator/using/setting-preferences.html

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Community Beginner ,
Aug 19, 2022 Aug 19, 2022

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Yes, i try restart everything but nothing working. 😕 

My arquive is save on creative cloud btw. 

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Community Expert ,
Aug 19, 2022 Aug 19, 2022

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A de-install and re-install without keeping preferences is worth trying.

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Community Beginner ,
Aug 19, 2022 Aug 19, 2022

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It's not working either.
I believe I will have to redo the arts.
Thank you so much for your help. 🙂
Have a good day

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Community Expert ,
Aug 19, 2022 Aug 19, 2022

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If it is only a problem in a certain document, that looks like a damaged file. I would redo the art in a new file.

Do you have a specific reason to save it as a cloud file? Would saving it in the CC files folder work?

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