• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Illustrator Error ID: -50 "Can't save preview, but all other information was saved successfully."

Community Beginner ,
Jun 07, 2017 Jun 07, 2017

Copy link to clipboard

Copied

Screen Shot 2017-06-07 at 1.46.27 PM.png

I am saving it to my work's network when I receive the error. I do not receive this error when saving to the network in After Effects or Premiere. It saves without error when saving locally (desktop). It should be noted that the save actually works, but I'm growing tired of seeing this error every time .

Thanks for any help you can provide,

James

Views

14.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Beginner ,
Nov 03, 2017 Nov 03, 2017

Copy link to clipboard

Copied

I am also having this issue as of version 22.0.1, never happened before. Running on Mac OSX El Capitan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 17, 2017 Dec 17, 2017

Copy link to clipboard

Copied

Same here - Google File Stream triggers the error.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 19, 2018 Jan 19, 2018

Copy link to clipboard

Copied

Same error here, but only with Google File Stream.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 16, 2019 Apr 16, 2019

Copy link to clipboard

Copied

Got the same error, saving files in last month or two is just annoying.

Background: only happens when saving files in Google File Stream, no error when saving on desktop

Illustrator CC (19.2.0)

System: macOS Mojave 10.14

MacBook Pro (Retina, 13-inch, Early 2015)

2,7 GHz Intel Core i5

16 GB RAM

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 16, 2019 Apr 16, 2019

Copy link to clipboard

Copied

  schrieb

Got the same error, saving files in last month or two is just annoying.

Background: only happens when saving files in Google File Stream, no error when saving on desktop

Illustrator CC (19.2.0)

System: macOS Mojave 10.14

MacBook Pro (Retina, 13-inch, Early 2015)

2,7 GHz Intel Core i5

16 GB RAM

There are issues with saving files to networks and synchronized folders in Illustrator.

In order to get this to the developers, you need to post it over there: http://illustrator.uservoice.com

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 08, 2022 Apr 08, 2022

Copy link to clipboard

Copied

LATEST

I am getting this same error. It started when I was accessing older files on my external hard drive & now it's doing it whenever I try to save a new file too. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines