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Illustrator error - It is not possible to conclude the operation requested

New Here ,
Nov 06, 2022 Nov 06, 2022

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MacBook Air - Chip M1

Illustrator v 25.4.8

 

"Não é possível encerrar a visualização. Não foi possivel concluir a operação solicitada."

Hi everyone, I'm with a problem in my software...

This error message is appearing for me after some layers creation.

Error: It is not possible to end the view. It is not possible to conclude the operation requested.

Could you please help me?

I tried to change some preferences but for me this error is strange once the file isn't heavy.

defaultef2tit8wx5y2_0-1667751636432.png

 

TOPICS
Bug , Performance

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Community Expert ,
Nov 06, 2022 Nov 06, 2022

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Turn off hardware accelerated previews. Clearly you're exhausting the avialable resources and AI switches to wireframe preview.

 

Mylenium

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New Here ,
Nov 06, 2022 Nov 06, 2022

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Hi,

Thanks in advance for your help.

Could you explain me how is the best way to do this?

I've tried to change some performance settings as below but the problem persists.

defaultef2tit8wx5y2_0-1667774205871.png

 

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Community Expert ,
Nov 06, 2022 Nov 06, 2022

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So there is at least one blend in your file. How many steps? Blends do not create a large file, but they are still heave on your file for Illustrator to generate a preview.

Also: close down everything else, reboot the computer etc.

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New Here ,
Nov 06, 2022 Nov 06, 2022

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Hi Monika,

Thanks in advance for your help.

Could you please explain me better your question regarding the steps? I don't understand...

I tried to reboot the mac and to close other softwares that were opened, but the message problem persists.

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Community Expert ,
Nov 07, 2022 Nov 07, 2022

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Blends have a couple of steps. A couple can be hundreds. You can check that out in the blend options. Would be good if you could show the preview version of the file.

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New Here ,
Nov 07, 2022 Nov 07, 2022

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Sure.

Thanks a lot for your time.

Are you talking about the option below? (blend option)

How it can help me?

 

defaultef2tit8wx5y2_0-1667851929939.png

defaultef2tit8wx5y2_1-1667851966236.png

 

 

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Community Expert ,
Nov 07, 2022 Nov 07, 2022

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Yes, that one. But if you set it to specified steps you will see that there are hundreds of steps. And maybe there are a loto of blends in that file. So Illustrator has issues to display it.

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New Here ,
Nov 07, 2022 Nov 07, 2022

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Now I get it.

I put 4 steps. And then, the file should get shorter?

defaultef2tit8wx5y2_0-1667860325825.png

 

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Community Expert ,
Nov 07, 2022 Nov 07, 2022

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Without seeing the actual content of your file it is impossible to help you, sorry. So what's in there? All those lines? Are they brush strokes? What is that? Bristle brushes perhaps? In that case those also produce some heavy computing for Illustrator.

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New Here ,
Nov 07, 2022 Nov 07, 2022

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I did some shapes and filed in with gradients.

Now I tested using 4 specified steps only.

defaultef2tit8wx5y2_0-1667862743643.png

 

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New Here ,
Nov 11, 2022 Nov 11, 2022

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Any idea?

tks

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Adobe Employee ,
Nov 17, 2022 Nov 17, 2022

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LATEST

HI @defaultef2tit8wx5y2,

 

Thanks for sharing the details & screenshots. Would you mind confirming the specification and RAM of your Macbook?

Also, would you mind sharing the download link to the file via DM? It will help us further investigate the issue.

 

Additionally, you may try installing Illustrator v27.0.1 without removing v25.4.8. The steps are here: https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=How%20to%20reta...

 

Let us know how it goes. We will be looking forward to your response.

 

Thanks,

Anshul Saini

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