illustrator error message linked files

[vasilikivelli]

I am getting this error message: could not find a plugin to read the linked file!  I have to linked them every time I open a file.

[Monika Gause]

Which version is it?

Which system?

Where are the files located?

What kind of files are the linked files?

[vasilikivelli]

Illustrator 26.0.1

macOS big Sur

The files are jpeg and are located at the same folder with the ai file in my computer .

Thank you!

[Monika Gause]

Do those JPEGs also cause errors when you initially place them?

Where do they come from?

Does it help when you open them in Photoshop and then save again?

Does that happen with only certain files or all of your files randomly?

This could also point to corruption:

- of your document(s)

- Illustrator's preferences

- your harddisk

[vasilikivelli]

This happens with all of my files randomly( jpeg and phd). The files are not cause any problems when I place them or when I relink them. But when I open again the file I am getting the same message and the jpeg or psd files have to be relinked.

[Monika Gause]

OK, I would then proceed to the possbile corruptions.

You could start with the preferences: rename the folder to make Illustrator create new ones (you have to quit it first. https://helpx.adobe.com/illustrator/using/setting-preferences.html

It probably won't hurt to check the disk using an appropriate application software. On the Mac there is one in the Utilities folder. Please do read the documentation, there should be plenty to find about how to check your harddisk.

[vasilikivelli · Accepted solution]

It turned out that illustrator didnt have full access to my disk due to an macos update. 

My bad 😞

Thank you very much for your support.