Illustrator export issue

[NuelsonofLagos]

Hi Comunity I am having an issue when I export to the artboard in my illustrator 2022

It gets jumbled together this is after I updated to 2022 artboards and keep uploading together please help.

Been using this app for a while now but this strange error keeps happening to me

[Anshul_Saini]

Hi @NuelsonofLagos,

We are sorry to hear about your experience. Would you mind elaborating on the issue you are facing?

I would request you to please share a screenshot of the error, your export settings, and Artboard so we can compare it to the exported image to see what is happening.

Also, please confirm the exact version of the OS (Windows 11/ macOS 12.4) and the version of Illustrator (v26.3.1) installed on your machine.

We are here to help. We just need more information.

Thanks & Regards,

Anshul Saini

[NuelsonofLagos]

Hi, @Anshul_Saini thanks so much for reaching out to help.

I use to export to artboard before now but after the new updates whenever I export to artboard it mixed my export up.

So I work on windows 10, and the version of my illustrator is (v26.3.1)

And when i export as jpeg too artboards like this which i have been doing for the past 2 years

This is what i get as the finished product 

It's really ruining my work flow please help me

[Anshul_Saini]

Hi @NuelsonofLagos,

Thanks for sharing the details & screenshots. I am sorry for the delayed response. I was unable to replicate the issue on my end. If this is happening in new files as well, then I would suggest resetting Illustrator preferences. If that doesn't help, would you mind sharing a sample file with us? We will check at our end. 

Regards,

Anshul Saini