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Illustrator fill and stoke not aligned

Community Beginner ,
Jan 03, 2024 Jan 03, 2024

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Hello,

I am having a display issue in which the edge (stroke) of a shape looks cruddy up close and prevents me from being able to create precise shapes.

Please see below.

I have uninstalled and re-installed Illustrator and removed all previous preferences.

Thanks!

Screen Shot 2024-01-03 at 11.25.46 AM.png

Screen Shot 2024-01-03 at 11.26.48 AM.png

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Bug , Performance

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correct answers 1 Correct answer

Community Beginner , Jan 05, 2024 Jan 05, 2024

Yesterday I upgraded the operating system to Sonoma 14.2.1

That, combined with turning off GPU Preview seems to have fixed the problem. 

In the old operating system, turning off GPU Preview by itself did not work but in the new operating system, it does.

I was on the phone with Adobe Support directly and they confirmed that operating system upgrades can resolve graphics/display issues.

I hope this helps anyone who has this issue! : )

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Community Expert ,
Jan 03, 2024 Jan 03, 2024

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Might be a GPU issue

Does it get better when you View > Preview on CPU?

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Community Beginner ,
Jan 03, 2024 Jan 03, 2024

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Thanks for the comment, It does not : (

I have tried CPU, GPU and Overprint

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Community Expert ,
Jan 03, 2024 Jan 03, 2024

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GPU preview causes this. But in COPU preview it is usually gone.

Is there perhaps an update for your graphic card driver?

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Community Beginner ,
Jan 04, 2024 Jan 04, 2024

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Thanks for your response

In the App Store I don't see any updates for the graphics driver.

Is there another way I could find out if there is an update available?

Here are the current Graphics/Display specs for the computer:

Screen Shot 2024-01-04 at 9.26.38 AM.png

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Community Expert ,
Jan 04, 2024 Jan 04, 2024

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How far did you zoom in in that first screenshot? Judging from your latest post that must be like 50000%

 

When you print this card, all of that precision that you want to achieve will be lost in the dots.

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Community Beginner ,
Jan 04, 2024 Jan 04, 2024

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It is very zoomed in yes, but that has nothing to do with the bumps.

I have been using Illustrator for a very long time and there is never variation in where the fill and the outline (stroke) meet. 

 

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Community Expert ,
Jan 04, 2024 Jan 04, 2024

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It is a GPU Preview issue. From your pdf file:

gpu.pngcpu.png

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Community Beginner ,
Jan 04, 2024 Jan 04, 2024

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Ton Frederiks, thanks for the response

When I pull the pdf into Illustrator, isolate the shape and change the preview like you did, it looks good. 

However that's not the case with the original Illustrator file. It still looks bad either way, maybe the bumps are just slightly different.

I changed the outline to green on the CPU one so you can see where the bumps go outside of the outline:

Screen Shot 2024-01-04 at 1.27.08 PM.png

Screen Shot 2024-01-04 at 1.25.16 PM.png

  

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Community Expert ,
Jan 03, 2024 Jan 03, 2024

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Does it look any better if it's printed or saved as a PDF and viewed in Acrobat or any other PDF viewer than Illustrator?

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Community Beginner ,
Jan 04, 2024 Jan 04, 2024

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Bill, Thanks for your question

Pdfs (see attached) look fairly sharp up close but I am noticing that .pngs look pixelated around the edge which I don't think normally would be the case.

My colleague just recommended updating to the last Mac OS which I haven't done yet so I am going to try that.

Thank you card forum sample 240104.png

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Community Expert ,
Jan 04, 2024 Jan 04, 2024

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PNG is a raster based format. Of course you will have to expect pixels in it.

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Community Beginner ,
Jan 04, 2024 Jan 04, 2024

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The level of pixelation is higher than what it should be for a 300 dpi image. See attached. You do not have to zoom in at a granular level to see the pixelation. 

Thank you card forum sample 240104.png

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Community Beginner ,
Jan 04, 2024 Jan 04, 2024

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Although that could be because it's a 6x4 in. image

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Community Expert ,
Jan 04, 2024 Jan 04, 2024

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Do you export  with Art Optimized anti-aliasing?

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Community Expert ,
Jan 04, 2024 Jan 04, 2024

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You cannot zoom into a raster image. 

I'm seeing some level of anti-aliasing in your raster image.

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Community Beginner ,
Jan 05, 2024 Jan 05, 2024

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Yesterday I upgraded the operating system to Sonoma 14.2.1

That, combined with turning off GPU Preview seems to have fixed the problem. 

In the old operating system, turning off GPU Preview by itself did not work but in the new operating system, it does.

I was on the phone with Adobe Support directly and they confirmed that operating system upgrades can resolve graphics/display issues.

I hope this helps anyone who has this issue! : )

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Participant ,
Mar 07, 2024 Mar 07, 2024

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Illustrator CC 2014 latest release installed, I have the same problem on windows 10.
This is solved by deactivating GPU preview, but you lose the convenience of dynamic zoom...

Is it possible that in each new version I notice more and more slowness, less stability and precision of the software?
It is increasingly cumbersome and less fluid to work with Illustrator, unless you find the bottleneck that makes AI slow down, wouldn't it be better to rewrite the software from scratch? If 30 year old software doesn't hold up in speed, fluidity and precision, let alone in 5/10 years. Technology has made giant strides, 16/24/32 core multicore processors, 32/64/128GB RAM, very fast M.2 nvme hard drives, monstrous 8/12/16GB graphics cards... Then you have all this power and illustrator only handles 1core??? But have we gone crazy? when we wake up a little

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Community Expert ,
Mar 07, 2024 Mar 07, 2024

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@Nicky G.  schrieb:

wouldn't it be better to rewrite the software from scratch? 


 

That would be version 1.0 for years and years to come. Rewriting all the functionality? It seems you do not use a lot of the Illustrator functionality.

 

And maybe your computer needs someone to take a look into it. You can contact Customer Care: https://helpx.adobe.com/contact.html 

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Participant ,
Mar 07, 2024 Mar 07, 2024

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and of course I don't use many features! Even with the simple ones it drives me crazy! imagine the rest. 🙂

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Community Expert ,
Mar 07, 2024 Mar 07, 2024

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You really might want to contact someone to take a look into your system.

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