Illustrator found an issue with Wacom Driver window on Startup

[ssanagustin]

Everytime I open Illustrator, I get the "Illustrator found an issue with Wacom driver." pop up as shown in the screenshot. Initially, I did just put drivers in the trash. It wasn't until I upgraded to 26.0.2 that this started happening. 

So I follow some of the previous posts I've seen where I reinstall the drivers to do a proper uninstallation. I scoured my entire Mac to make sure there's no trace of anything labeled with "Wacom". On top of that, there's no processes going on related to it anymore, and this message still pops up. I've restarted my computer and Illustrator multiple times.

I'm wondering at this point if there's still a hidden file somewhere in my Libraries that I missed that's not labeled wacom or if it has something to do with Illustrator now. Luckily, it hasn't caused any crashing or performance issues, but it's getting really annoying seeing it pop up everytime I open Illustrator after all this trouble. 

Any suggestions on how I can make it go away? Thanks in advance.

[Mike_Gondek]

Did you update your wacom driver to Driver 6.3.45-3 (macOS 10.14 - 12). The wacom installer usually does a good job of uninstalling old prefs and files nto needed.

[ssanagustin]

Hi,

Yes that was the exact driver I used to do the proper uninstallation. The window still persists though.

[defaultig5x7t5qanit]

Was a solution to this ever found? It's driving me nuts, lol. I've done a proper uninstall, uninstalled illustrator and all it's prefs, scoured my computer, yet the popup window still persists.