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Illustrator is exporting data that it should not.

Explorer ,
Mar 13, 2025 Mar 13, 2025

I have an AI file with a "Template" layer that used to be ignored whenever I exported the file to a JPG.

This feature is no longer working correctly as now the exports are including data from this layer.

Has this feature changed somehow and I'm not using it correctly or is this a bug that requires fixing.

 

Ver 29.3.1

TOPICS
Bug , Import and export
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correct answers 1 Correct answer

Community Expert , Mar 13, 2025 Mar 13, 2025

Yes, I can replicate that, works correct in the 2024 version.

You may want to report it here:

https://illustrator.uservoice.com/

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Adobe Employee ,
Mar 13, 2025 Mar 13, 2025

Hello @CmdrTomalak6330,

Could you share a screen recording of your exact workflow and the problem so I can better assist you?
Also, try installing an older version of Illustrator (https://adobe.ly/4iNh8EX) and share your observations.

Looking forward to hearing from you.

 

Anubhav

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Explorer ,
Mar 13, 2025 Mar 13, 2025

Hi.  I don't have any screen recording software on my work computer and I'm certain my employer won't allow it.

Here's an example of what I mean.

Layer 1 is set as a Template with a yellow square on it.

Layer 2 is set as a standard layer with a green square on it.

CmdrTomalak6330_0-1741881685965.png

Up until now, when I exported this to a JPG file, I'd get this result:

CmdrTomalak6330_1-1741881814813.png

But now, the template layer is being exported too so I'm getting this result:

CmdrTomalak6330_2-1741881863127.png

 

 

 

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Community Expert ,
Mar 13, 2025 Mar 13, 2025
LATEST

Yes, I can replicate that, works correct in the 2024 version.

You may want to report it here:

https://illustrator.uservoice.com/

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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