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I have a problem with Illustrator on my M1 Mac Mini 16G. When I oppen it freezes and the rainbow wheel of death spins. I have reinstalled a few times and it does not seam to work Im unsure why this is happening. Any help would be great
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Hi John,
are you using the latest version of the software? Did this issue also occur with some other Adobe suite programs?
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Hi there
It is a fresh install I bought the M1 Mini on Saturday and installed Illustrator same day no third party Plugins
I only use Illustrator but photoshop is running fine
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You could contact Customer Care so they can have a look inside your system: https://helpx.adobe.com/contact.html
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Is this an update or a fresh install?
Any third party plugins?
Did you run the Creative Cloud Cleaner tool between uninstall and reinstall?
Try and uninstall, run the Adobe Cleaner tool and then reinstall: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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In the end a very helpful member of the Adobe team helped me and the problem was corrupted fonts. So now running smoothly thank you for all your help