Illustrator is telling me lies

[Piotr27645140h6m8]

Certain files that are saved on my Adobe Illustrator has a gray cloud sign in right bottom corner. What's more, every time I'm trying to open that kind of file I see very strange information 'Can't open the file, The account you signed in with doesn't have access to this file. Contact the owner for more info' but... I'm the owner. Can somebody please tell me what is going on and why Ai keep on doing that cause I'm starting to lose my mind... 

[Doug A Roberts]

Do you only have one Adobe CC account? Are you logged into that account in the CC app?

[Piotr27645140h6m8]

yes, I do and I tried: logging out and re-logging in; as well as uninstalling Ai app and re-installing the app

[Doug A Roberts]

Can you view and try to open the files through the CC app?

[Piotr27645140h6m8]

Nope, I can't see them in CC

[Doug A Roberts]

Is there any possible way they could have been created with a different Adobe CC account to the one you're using now?

What happens if you click on the cloud symbol on the file preview and select 'make available offline'?

[Piotr27645140h6m8]

That was a project I made on my classes so there's a 1% chance that it could be created on my school's account but I really don't think so because every time when I'm on these classes I log in to my own account. I'm going to school today's evening so I will check it. But if so, if I really forgot to switch the account, why do I see this file on my account? If the file was created on another account I shouldn't see it on mine, right? 

[Doug A Roberts]

They might still exist as recent documents for Illustrator even if you change CC accounts. 'Recent documents' info is stored locally.

[kevin stohlmeyer · Accepted solution]

It's because AI is showing recent files for the application, not spefically the account.

If you log in using your school account, I'm guessing they are there.

[Piotr27645140h6m8]

So, when I hover the cloud symbol there's an information 'Online-only' (but I'm online...) and when I click on it I see the info 'Can't open the file, The account you signed in with doesn't have access to this file. Contact the owner for more info' again...

[kevin stohlmeyer]

It means the files are online only not you. Access with your school account and you should be able to access them.

[Piotr27645140h6m8]

Alright then, thank you so much guys for help and for your precious time 🙂
I'm going today to school so I will check it and we'll see. Cross your fingers!

[kevin stohlmeyer]

Go to assets.adobe.com - do you see your files listed in the cloud documents tab?

[Piotr27645140h6m8]

Yes, I'm here and I don't see those files:/

[kevin stohlmeyer]

That means that another account was logged in when they were created.

Is it possible that you have another email address you could have used or another user created these?

[Piotr27645140h6m8]

That was a project I made on my classes so there's a 1% chance that it could be created on my school's account but I really don't think so because every time when I'm on these classes I log in to my own account. I'm going to school today's evening so I will check it. But if so, if I really forgot to switch the account, why do I see this file on my account? If the file was created on another account I shouldn't see it on mine, right?