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Illustrator keeps crashing after latest update (25.4.1).

New Here ,
Oct 22, 2021 Oct 22, 2021

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I have not even been able to open a file. Yesterday was the first time to use Illustrator since the update 9 days ago. "Stability-related fix" did not work for me! I have an iMac Late 2014 on System 10.15.7, 32G RAM.

Restarting the computer has not helped. Please help! Thanks!

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Adobe Employee ,
Oct 24, 2021 Oct 24, 2021

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Hi there,

 

Sorry to hear about your experience. I'd recommend following the troubleshooting steps shared on this community post & let us know if they help to improve the performance of the app. Let us know how it goes.

 

Regards,

Ashutosh

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