Illustrator keeps crashing after update 2022

New Here ,
Jan 13, 2022 Jan 13, 2022

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I recently updated both my Mac (to monterey) and Adobe (to 2022) because both were starting to lag. HOWEVER, I can't even get into Illustrator now. It loads with the notification that 'Adobe closed unexpectedly) generally the screen behind is the grey but occasionally I can see the projects I was working on prior to the update. If I click 'okay or cancel' it crashes. If I'm lucky enough to get past that, as soon as click on anything on the screen it will immediatly crash. I've forced quit x1000 times, restarted my computer, uninstalled and reinstalled and nothing seem to changes. HELP!

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Adobe Community Professional ,
Jan 14, 2022 Jan 14, 2022

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Weekend is near, so you might want to contact Customer Care since that is wa quicker than trying to apply solutions people post on the forums.

 

https://helpx.adobe.com/contact.html

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