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my illustrator keeps crashing every now and then
i have tried restarting my device, i have tried uninstalling and reinstalling, i even tried using different versions of it but it still freezes up
theres no crash report pop up dialog for me to even send it back to adobe, and there is not conflict in the compactibility report
i am currently on windows 11, and am using an older version 25.4.5 of illustrator instead of the latest, nothing is working
So when you uninstalled and reinstalled did you also clear preferences and use the cleaner tool..? it may be worth a go.
Uninstall or remove Adobe Creative Cloud apps
Use the Creative Cloud Cleaner tool to solve installation problems
Hello @Belinda23719275qoa2 ,
Sorry to hear about the issue. I would request you to share a few more details like:
In addition to the steps suggested above I would request you to follow this article and share your observations with us.
Looking forward to hearing from you.