illustrator keeps crashing

New Here ,
Apr 14, 2022 Apr 14, 2022

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every time I open my illustrator app & continue to work on an already started project, it stays up for a couple of minutes & then kicks me out. Does anyone have a solution? please help

 

Ive tried restarting my iPad & even deleting the app from my iPad & redownloading it. 

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Community Expert ,
Apr 15, 2022 Apr 15, 2022

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Which iPad model are you using? Which iOS version? How much free space is available on the iPad?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Adobe Employee ,
Apr 19, 2022 Apr 19, 2022

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Hello @gelsss,

 

Sorry to hear about the problem. I would request you to share a few more details along with the ones asked by Kevin:

  • Exact version of Illustrator
  • Since when are you facing this problem?
  • Is it acting this way with some specific files? If yes, kindly share the download link to the file here or via DM.

 

Looking forward to hearing from you.

 

Thanks,
Anubhav

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