Illustrator keeps flattening everything when i copy and paste

Forum|Forum|2 years ago
June 19, 2023
2 replies
864 views

Hi,

This issue is happening no matter what file I work on, but everytime i copy and paste from one file to another, or even within the same document - illustrator seems to be trying to flatten or embed everything. It started about 2 weeks ago.

I lose my transparencies and effects, they are converted to clip groups. It also tries to embed placed/linked files. Today I started getting this popup (screenshot attached) when I tried "copying". When searching this dialog, almost nothing comes up.

"linked artwork that interacts with transparency cannot be flattened. embed the artwork (using the links palette) before flattening. do you still wish to continue without flattening the transparency?"

Has anyone ever run into this? How do I fix it?

Bug

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R

richardesignerUK

Inspiring

This is def a TeamViewer issue. I'm having the same problem. If Teamviewer is open and I copy and paste something in Adobe lllustrator it pastes whatever I have selected as an embedded image. It's a known issue...apparantly. Try quitting TeamViewer, then quit Illustrator, and then re-open Illustraor. Try copy and pasting. If your problem persists quit every other piece of software until you find the culprit.

Anubhav M

Community Manager

Hello @GrphcRtst,

Sorry to hear about this experience. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.

Thanks,

Anubhav

Monika Gause

Community Expert

Sounds like something is interfering with your clipboard. Do you have something installed in the system that "enhances" the clipboard? Or maybe some option turned on in a screensharing app?

GrphcRtstAuthor

Participant

I am using splashtop (i am in office today so everything is working properly) and our IT team uses TeamViewer to remote in. I did find another thread stating that quitting TeamViewer seemed to help, however when i quit TeamViewer it didn't change anything 😞

Monika Gause

Community Expert

Then you have to search for the next culprit. Several apps are interfering with the clipboard.

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