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Illustrator ne fonctionne plus

New Here ,
Jun 22, 2021 Jun 22, 2021

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Bonjour,

Je ne peux plus me servir d'Illustrator, il s'ouvre normalement mais les commandes ne fonctionnent plus.

Il y a une mise à jour de disponible, mais je ne peux pas la faire (pas compatible)

Pouvez-vous me dire ce que je dois faire ?

Merci d'avance

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Adobe Community Professional ,
Jun 22, 2021 Jun 22, 2021

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Moving thread to the Illustrator forum from Using the Community

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Adobe Employee ,
Jun 22, 2021 Jun 22, 2021

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing the version of the OS & Illustrator? Have you tried resetting the preferences of the app? If not, please try doing that & let us know if it helps. This information would help us assist you accordingly.

 

Looking forward to your response.

 

Regards,

Ashutosh

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