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illustrator new version makes problems with hebrew punctuation

New Here ,
Oct 03, 2022 Oct 03, 2022

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after update illustator start makeing some punctuation problems with at least 2 fonts (heebo and narkis-tam-mf)

is there any preference i should change?

 

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Bug , How to

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Adobe Employee ,
Oct 03, 2022 Oct 03, 2022

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Hello @asd26410055ubt8,

 

Sorry to hear about this experience. Would you mind trying the following steps in order and checking if it helps:

  • Open the Creative Cloud application and uninstall Illustrator.
    Then navigate to preferences and select the tab for Apps.
    AnubhavMajumder_2-1664816897265.png

  • From the list of languages, choose either the Arabic or Hebrew languages:

    English Arabic -  EnglishArabic.png
    English Hebrew - EnglishHebrew.png

  • Reinstall Illustrator.

 

Please update this thread if the issue persists or if you need further assistance. We'd be happy to help.

 

Thanks,

Anubhav

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New Here ,
Oct 03, 2022 Oct 03, 2022

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Thanks. i've installed it as you said on English Hebrew - but still this error occours

 

 

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Adobe Employee ,
Oct 28, 2022 Oct 28, 2022

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Hello @asd26410055ubt8,

 

Thanks for confirming that, and sorry for the late response. I hope the problem is resolved by now. If not, kindly share some more details, like

  • Are these Adobe fonts?
  • Have you tried updating to the latest version of Illustrator (v27) to check if it helps?
  • Which version of Illustrator was installed when this worked correctly?

 

Also, kindly try the steps shared in this help article (https://helpx.adobe.com/illustrator/using/arabic-hebrew.html) and share your observations.

 

Looking forward to your response.

 

Regards

 

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