Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

illustrator new version makes problems with hebrew punctuation

New Here ,
Oct 03, 2022 Oct 03, 2022

after update illustator start makeing some punctuation problems with at least 2 fonts (heebo and narkis-tam-mf)

is there any preference i should change?

 

TOPICS
Bug
302
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Adobe Employee ,
Oct 03, 2022 Oct 03, 2022

Hello @asd26410055ubt8,

 

Sorry to hear about this experience. Would you mind trying the following steps in order and checking if it helps:

  • Open the Creative Cloud application and uninstall Illustrator.
    Then navigate to preferences and select the tab for Apps.
    AnubhavMajumder_2-1664816897265.png

  • From the list of languages, choose either the Arabic or Hebrew languages:

    English Arabic -  EnglishArabic.png
    English Hebrew - EnglishHebrew.png

  • Reinstall Illustrator.

 

Please update this thread if the issue persists or if you need further assistance. We'd be happy to help.

 

Thanks,

Anubhav

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 03, 2022 Oct 03, 2022

Thanks. i've installed it as you said on English Hebrew - but still this error occours

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 28, 2022 Oct 28, 2022
LATEST

Hello @asd26410055ubt8,

 

Thanks for confirming that, and sorry for the late response. I hope the problem is resolved by now. If not, kindly share some more details, like

  • Are these Adobe fonts?
  • Have you tried updating to the latest version of Illustrator (v27) to check if it helps?
  • Which version of Illustrator was installed when this worked correctly?

 

Also, kindly try the steps shared in this help article (https://helpx.adobe.com/illustrator/using/arabic-hebrew.html) and share your observations.

 

Looking forward to your response.

 

Regards

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines