• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Illustrator no longer showing color for live paint groups after "insufficient memory" crash

New Here ,
Jan 08, 2023 Jan 08, 2023

Copy link to clipboard

Copied

I was working on a pretty complex design on my Windows Surface Studio yesterday that I imported from adobe fresco. I converted my paths to live paint groups and filling them in with color, when Illustrator froze and displayed an "Insufficient memory" error code. My computer has plenty of memory, it is a 3k laptop built for graphic design. There were no other applications running at the time, so I have no idea how after nearly two hours of working on this file it suddenly bloated and crashed. The application started flashing black boxes on the screen. It prompted me to report the problem to illustrator, which I did, and then closed the application. I updated Illustrator, my graphics card, restarted the program and my computer multiple times. My file was recovered, but it is no longer displaying color, just my lines and paths. I reset my preferences, tried to view with CPU and GPU. The colors are showing on the preview of this file, and when I use the eyedropper tool, the colors are being picked up. But I physically can't see the color. How do I recover the color on this file?

TOPICS
Draw and design , Import and export , Performance , Tools

Views

39

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 09, 2023 Jan 09, 2023

Copy link to clipboard

Copied

View --> Outline mode. Though presumably trying to turn on full preview may crash again.

 

Mylenium

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 09, 2023 Jan 09, 2023

Copy link to clipboard

Copied

LATEST

The problem with Fresco is that it creates shapes, and also that it doesn't automatically unite the shapes you draw. And then it might also create an insame amount of anchor points.

So usually the first step you want to do in Illustrator is to clean up the drawing. It's necessary most of the time unfortunately. And simplify.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines