• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Illustrator no me deja abrir ni cerrar

New Here ,
Feb 03, 2024 Feb 03, 2024

Copy link to clipboard

Copied

Buenas tardes, Illustrator no abre. Lo tengo anclado a la barra de tareas y tiene un simbolo que hace alusión a que está abierto, pero cuando hago click para abrirlo  no hace nada. Tengo un archivo abierto el cual solo me muestra la vista previa, pero el programa no abre. No puedo intentar actualizarlo o desinstalarlo, ya que cuando lo quiero hacer Creative Cloud me dice que guarde mi trabajo y cierre el programa, pero no puedo hacer ninguna de esas dos cosas ya que Illustrator no abre. Desde ya, muchas gracias!

TOPICS
Bug

Views

70

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Feb 03, 2024 Feb 03, 2024

Copy link to clipboard

Copied

When was the last time you rebooted the system or reset the preferences?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 03, 2024 Feb 03, 2024

Copy link to clipboard

Copied

LATEST

Hello @Guada35225331kfsj,

 

Sorry to hear about your experience. I hope the suggestions shared by Monika helped resolve the problem. If not, kindly try running Illustrator under Safe Mode (Windows / macOS) and share your observations.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines