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Los demás programas si coconocen la GPU menos Illustrator, he probado distintas versiones incluso un cambio de sistema operativo pero nada.
Procesador: Raycen 7 5700G con gráficos integrados.
Ram: 16Gb (ddr4 8gb x 2)
Board: Asus B550f Gaming
Disco duro M2 1tb y Disco alterno de 4tb
Nota: (No le tengo tarjeta Gráfica adicional).
Alguién depronto sabe que puede suceder?
[Moderator note: moved to appropriate forum.]
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Hi there,
Sorry to hear about the trouble you are facing. I would request you to check if the latest driver is installed.
If this doesn't help, you may try the steps shared on this AMD help article (https://www.amd.com/en/support/kb/faq/gpu-110#faq-Customizing-Graphics-Performance-Preference-for-a-...) or try creating a new user account and see if that helps.
Also, you may try the steps suggested in this third-party YouTube video (https://www.youtube.com/watch?v=m4o4dBZdckw&t=116s). I hope it helps!
Thanks & Regards,
Anshul Saini
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Hola me paso exactamente lo mismo, de hecho tengo prácticamente tu misma configuración. Vengo intentando de todo y aún no logro resolver qué ilustrator me reconozca la GPU
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Hello @Kevin31832253ipev,
I understand your frustration with Illustrator not recognizing your GPU. To assist you better, we need some more information to be able to help you with it:
- Close all Adobe applications.
- Navigate to the Illustrator Preferences folder and copy the AiSniffer file to the desktop from this location:
C:\Users\%USERPROFILE%\AppData\Roaming\Adobe\Adobe Illustrator 27 Settings\en_US\x64
Kindly upload the files by following the steps in this community post and share a link here or via DM so that we can investigate this further.
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Buen día, no se si ya solucionaste pero una manera efectiva y segun tu equipo, puede forzar el aumento de tu VRAM a 1G o 2G, con eso no tendrás problemas. Yo lo soucione así.
Tengo un AMD RYZEN 5600G con 16G de RAM.