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Illustrator not opening after this mornings update

Community Beginner ,
Jan 23, 2022 Jan 23, 2022

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Illustrator not opening after this mornings update (Windows 10). 

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correct answers 2 Correct answers

Community Beginner , Jan 23, 2022 Jan 23, 2022

26.0.3. Just solved the problem I believe. Re allowed Illustrator folder exceptions in Trend Micro Security.

Thanks Glenn

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New Here , Jan 23, 2022 Jan 23, 2022

Turns out that visual C++ needed repairing.

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Adobe
Community Expert ,
Jan 23, 2022 Jan 23, 2022

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You updated it to v26.0.1 ?

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Community Beginner ,
Jan 23, 2022 Jan 23, 2022

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26.0.3. Just solved the problem I believe. Re allowed Illustrator folder exceptions in Trend Micro Security.

Thanks Glenn

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New Here ,
Jan 23, 2022 Jan 23, 2022

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I haven't been able to get Illustrator working since the first week of this year. Updated to new version today, did all the cleaning, checking sync, preference file processes, and there are no third party plugins. Have tried going back to version 25 as well.

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New Here ,
Jan 23, 2022 Jan 23, 2022

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Turns out that visual C++ needed repairing.

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