As soon as I open an older file in illustrator the text doesn't appear. I highlight it and try to edit it and it doesn't seem to have text in there at all to even highlight or extract.
What type of font is being used in the old files? Any old Type 1 fonts? What OS and version?
The type is source sans pro. As far as I remember I can't see any type 1 fonts being used. My OS is windows 11 on Surface book.
Are the fonts disectly installed on the Surface book or are you relying on remote fonts?
They are relying on the remote fonts.
Check if turning off your antivirus makes a difference.
That didn't seem to work.
Are these activated from Adobe Fonts?
Any message about missing fonts?
I made sure all the fonts were activated through the creative cloud desktop. There is no message for the missing font just a about missing photos.
If you look at your files in Outline mode (View > Outline) do you see any (maybe outlined) text?
I uninstalled and reinstalled illustrator and that seemed to work.
Thank you for your help!
Good to hear that solved it.
Need more information.
What other information do you need?