Illustrator not responding after updating to macOS Monterey 12.3.1

[lamprelleIT]

Adobe illustrator is not responding after updating to macOS Monterey 12.3.1. I tried uninstalling and installing illustrator but still didn't work. I also tried to use older version but same issue. Illustrator is not responding at all. I cannot open a file and even create a new file. 

[Ged_Traynor]

Moving thread to the Illustrator forum from Using the Community

[marliton]

Hi. Have you tried resetting the preferences? https://helpx.adobe.com/illustrator/user-guide.html/no/illustrator/using/setting-preferences.ug.html

Al so, you can try this utility: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[lamprelleIT · Accepted solution]

Guys, 

Thank you for your support. I tried to reboot my system in safemode, open Illustrator and it surprisingly works. Then, restart the system in normal mode and now works. 

Thanks again! 🙂