• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Illustrator ouvre une ancienne version du document

Community Beginner ,
Nov 19, 2023 Nov 19, 2023

Copy link to clipboard

Copied

Bonjour à tous, je travaille pour une amie sur Illustrator 2019 (pas les moyens de passer en CC...). Depuis 3 jours, je travaille et enregistre mon pdf mais quand je ferme (j'efface toujours le presse papier) et que je le rouvre il est "bloqué" sur une vieille version de mon document pourtant Adobe Acrobat DC l'affiche dans sa dernière version, la vignette de démarrage d'Illustrator aussi...

Ancienne version date de vendredi :

Vanessa33713721dr02_0-1700385882324.png

Ma dernière version hier au soir avant fermeture de l'appli :

Vanessa33713721dr02_1-1700385939913.png

L'affichage de la vignette, d'ailleurs il affiche une dernière ouvertuyre il y a une heure or je veisn de l'ouvrir...

Vanessa33713721dr02_2-1700385993134.png

 

Je vais devenir folle, je suis désespérée. Chaque jour je perds tout mon travail, sauf si je ne ferme pas l'appli. Quelqu'un peut m'aider ? 

J'ai tout essayé, nettoyage disque, défragmenté, enregistrer sous dans reader pour rouvrir dans illustrator, redémarrer l'ordinateur... Rien en marche...

Merci

TOPICS
Bug

Views

147

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Community Expert , Nov 19, 2023 Nov 19, 2023

Why do you save as PDF?

Try .ai (with Create PDF Compatible File checked).

Do you save local, Desktop?

Votes

Translate

Translate
Community Beginner , Nov 19, 2023 Nov 19, 2023

I thought it took less place on my drive and easier to share... I have started a brand new one without using an imported model and saved it as .ai. I have closed and opened it is ok. I just have to do again 1 day job !

Votes

Translate

Translate
Adobe
Community Expert ,
Nov 19, 2023 Nov 19, 2023

Copy link to clipboard

Copied

Why do you save as PDF?

Try .ai (with Create PDF Compatible File checked).

Do you save local, Desktop?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 19, 2023 Nov 19, 2023

Copy link to clipboard

Copied

I thought it took less place on my drive and easier to share... I have started a brand new one without using an imported model and saved it as .ai. I have closed and opened it is ok. I just have to do again 1 day job !

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 19, 2023 Nov 19, 2023

Copy link to clipboard

Copied

Good to hear you've got it working again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 19, 2023 Nov 19, 2023

Copy link to clipboard

Copied

LATEST

On fact I have created a new one saved as .ai 😌

I wonder if the printer's sample was a "good pdf"... Thanks for your help!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 19, 2023 Nov 19, 2023

Copy link to clipboard

Copied

Are you saving on your local drive or to a server? If on the local drive are you certain that the location you are saving to is the same location that you are later trying to open the document from?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 19, 2023 Nov 19, 2023

Copy link to clipboard

Copied


@Bill Silbert  a écrit :

Are you saving on your local drive or to a server? If on the local drive are you certain that the location you are saving to is the same location that you are later trying to open the document from?


Yes I save on local drive and open the  good one each time. I have started a brand new .ai and pasted everything I could and do again the changes. I wonder if the problem was not coming from the "gabarit" of the printer...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines