Illustrator PDF 10%?!

New Here ,
Feb 04, 2022 Feb 04, 2022

Copy link to clipboard

Copied

hello, since this morning illustrator saves me my pdf at 10% of their size. So when I open in my SUMMA cutting program, they are at 10% and that's problematic...
Do you have this problem too??? HELP!

TOPICS
Bug , Print and publish

Views

76

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 04, 2022 Feb 04, 2022

Copy link to clipboard

Copied

Is the file over 577cm in width or height?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 04, 2022 Feb 04, 2022

Copy link to clipboard

Copied

No!
When I open the pdf it seems to be ok but in summa winplot it is opened at 10%
Message: 

your artwork will look ten times smaller because it was created on a large canvas. To view it at its actual size, use Acrobat 1.6 or later.

Capture d’écran 2022-02-04 à 10.25.31.png

 

but even if I select a later version it does not work.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 04, 2022 Feb 04, 2022

Copy link to clipboard

Copied

I'd echo that question, except to ask about whether it is over 508cm (200 inches).

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 04, 2022 Feb 04, 2022

Copy link to clipboard

Copied

Right. I don't know anything about this Summa software, but perhaps it doesn't support large scale PDFs (over 200 inches).

Can you show the PDF options you are using?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 04, 2022 Feb 04, 2022

Copy link to clipboard

Copied

I'm used to doing this kind of thing and in 6 years it's the first time it's happened to me all of a sudden like that.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 04, 2022 Feb 04, 2022

Copy link to clipboard

Copied

the width of my files is 117cm max (width of my width)

And in length it never goes beyond two or three meters to prevent the machine from jamming

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 04, 2022 Feb 04, 2022

Copy link to clipboard

Copied

How did you create the AI file?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 15, 2022 Feb 15, 2022

Copy link to clipboard

Copied

At first I create my file in Illustrator and I save it in PDF to cut it with my summa but I found a solution and there I save it in EPS and it works. I don't understand why there is a bug suddenly it looks to be an update bug.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 04, 2022 Feb 04, 2022

Copy link to clipboard

Copied

And if you copy the artwork, create a new file at the right size, paste and save?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 15, 2022 Feb 15, 2022

Copy link to clipboard

Copied

LATEST

The same problem...

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines