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Illustrator persistent display errors – circles appearing as multi-polygons / artboards offsetting

Community Beginner ,
Mar 14, 2024 Mar 14, 2024

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Hi, my Illustrator has numerous frustrating display bugs such as:

Simple shapes appear as distorted jagged multi-polygons (see screenshot of a what is apparently a circle)
Artboards will appear to be offset by a few pixels (artboard extends larger than is actually there)
and many more.

I'm on a high performance M2 Max Mac and have updated to the latest AI, so this doesn't make sense to me.

Is there a solution for this?
 

TOPICS
Bug , Performance

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correct answers 1 Correct answer

Community Expert , Mar 14, 2024 Mar 14, 2024

Tom,

 

The shortcut toggles between GPU and CPU, the former sometimes being a bit unruly.

 

This is what GPU is about:
https://helpx.adobe.com/illustrator/kb/gpu-performance-preview-improvements.html

 

GPU is faster, sometimes too fast, so it gets ahead of itself and moves in mysterious ways.

 

Graphics cards are included in the system requirements:
https://helpx.adobe.com/illustrator/system-requirements.html
https://helpx.adobe.com/illustrator/system-requirements/earlier-versions.html
https://helpx.adobe.com/illustrator/system-requirements-old-versions.html

...

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Adobe
Community Expert ,
Mar 14, 2024 Mar 14, 2024

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Tom,

 

I believe the long answer is Ctrl/Cmd+E (hold Ctrl or Cmd and press E).

 

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Community Expert ,
Mar 14, 2024 Mar 14, 2024

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Tom,

 

The shortcut toggles between GPU and CPU, the former sometimes being a bit unruly.

 

This is what GPU is about:
https://helpx.adobe.com/illustrator/kb/gpu-performance-preview-improvements.html

 

GPU is faster, sometimes too fast, so it gets ahead of itself and moves in mysterious ways.

 

Graphics cards are included in the system requirements:
https://helpx.adobe.com/illustrator/system-requirements.html
https://helpx.adobe.com/illustrator/system-requirements/earlier-versions.html
https://helpx.adobe.com/illustrator/system-requirements-old-versions.html


Apart from an inadequate card, the issue can be caused by lack of driver updating, lack of proper recognition of the card by the computer, and whatnot (including rifts in the space time, moon, weather, and the fact that Illy (job description Adobe Illustrator, and she is always eager to help) sometimes moves in mysterious ways).

 

Here are a few more pages about GPU troubleshooting:
https://helpx.adobe.com/illustrator/kb/gpu-performance-errors-troubleshooting-workarounds.html
https://helpx.adobe.com/illustrator/kb/illustrator-gpu-performance-driver-update.html

 

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