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Illustrator running so slow on new MacBook machine

New Here ,
Jun 03, 2025 Jun 03, 2025

I just got the brand new mac book pro and reinstalled illustrator and it is running so slow.  Anyone else have this problem of just the app running slow and how to resolve?  I can't find any reason for it to be this slow.   I saw someone else saying something about the Magnet app, but I don't have that on my computer. Any other suggestions?

 

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Adobe
Community Expert ,
Jun 04, 2025 Jun 04, 2025

Please tell us the hardware and system specifications of your Macbook.

 

If you do not have Magnet - do you have any other Window manager?

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New Here ,
Jun 04, 2025 Jun 04, 2025

MacBook Pro: Apple M4 Pro chip with 24 GB memory, running the Sequoia 15.5 

Illustrator: 29.5.1

 

My Stage Manager is toggled off.  Is there somewhere else that one would be hiding?

 

Thanks so much. 

 

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Community Expert ,
Jun 04, 2025 Jun 04, 2025

Is that happening with all files or just specific ones?

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New Here ,
Jun 04, 2025 Jun 04, 2025

Seems to be just specific ones.  I opened up a couple older files and they seem to be fine.  Interesting.... Thoughts on what it could be?

 

Thanks so much. 

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Community Expert ,
Jun 04, 2025 Jun 04, 2025

It could be a couple of things running from just a bad font to corrupted elements in the file to a corrupt file. Or are the affected files perhaps on a network server respectively have placed image from servers?

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New Here ,
Jun 04, 2025 Jun 04, 2025
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it's all from one server.  but it is a copied image from another file... I'll just delete it and start it over.... see what happens.

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Community Expert ,
Jun 04, 2025 Jun 04, 2025

What version of Illustrator did you install and what version of the Mac OS? The latest version of Illustrator is 29.5.1 and the latest Mac OS is 15.5. Make sure that you are up to date.

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New Here ,
Jun 04, 2025 Jun 04, 2025

Yes, I have both of those up to date. 

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Adobe Employee ,
Jun 04, 2025 Jun 04, 2025

Hi there,

 

We're sorry to hear you are experiencing Illustrator slowness issues on your new Mac. In addition to what our experts have said, could you please also try the steps suggested in this article: https://adobe.ly/4dMsTu5, and let us know if that helps?

We will be happy to assist you further.

 

Thanks,

Harshika

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New Here ,
Jun 04, 2025 Jun 04, 2025

I went in and deleted unnecessary fonts and checked the printer in que.  All looks good and still the slowness in Illustrator.

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