illustrator si blocca quando apro i file

New Here ,
Apr 29, 2022 Apr 29, 2022

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illustrator si blocca quando apro i file e quando provo a creare un nuovo documento

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Adobe Community Professional ,
Apr 29, 2022 Apr 29, 2022

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Hi. Have you tried resetting the preferences? https://helpx.adobe.com/illustrator/user-guide.html/no/illustrator/using/setting-preferences.ug.html

 

Marlon Ceballos.

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Adobe Employee ,
May 03, 2022 May 03, 2022

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Hi @Mari24251433obsk,

 

We are sorry for the trouble. Several users have reported this issue. Would you mind sharing a few more details like:

 

 

This information will help us investigate the issue further. We will be looking forward to your response.

 

Also, let us know if the resetting preferences as suggested by @marliton helps or not.

 

Thanks & Regards,

Anshul Saini

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