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After the Installation of Illustrator vers. 26.2.1 I have important slowness with the function of "copy" and "paste". For example if I have a simple form of rectangle and I need to duplicate it, the waiting time is of 15/20 seconds. The same problem occurs when I selecting an area to applicate a clip musk.
Please, can someone help me?
Hi, many thanks for your quickly and professional support.
With the assistance of my IT Department I tried to solve the problem by exclusion.
I discovered that choosing the menu "PREFERENCE" --> "NOTE MANAGENENT" and removing the tick in correspondence of "SVG code include" the problem never occurred again. In these days I have tested Illustrator and I haven't had any more difficulties.
It remains a mystery why my colleagues work quietly with the tick active but it is not the same for me.
Regards.
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Hi, does this probelami occur with all files? What OS are you running the software on? What are the features of your computer?
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Hi,
yes, this problem occurs with all files.
These are the PC characteristics:
Current OS: Windows 10 Enterprise 2009 Build 10.0.19042.1586
Current computer features:
Model: Dell Precision 5820
CPU: Intel Xeon W-2223 @3.60Ghz 4 core, 8 logical processor
Disk: Samsung PM9A1 NVMe Samsung 512GB
RAM: 32GB
Graphics Card: AMD Radeon Pro WX7100 (driver AMD vers. 30.0.14011.2006)
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Hi, thank you for providing us with all the information requested. In addition, I recommend that you also follow the directions of Anshul_Saini.
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Hi, many thanks for your quickly and professional support.
With the assistance of my IT Department I tried to solve the problem by exclusion.
I discovered that choosing the menu "PREFERENCE" --> "NOTE MANAGENENT" and removing the tick in correspondence of "SVG code include" the problem never occurred again. In these days I have tested Illustrator and I haven't had any more difficulties.
It remains a mystery why my colleagues work quietly with the tick active but it is not the same for me.
Regards.
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This work also for me. Thanks
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Hi @cinziadzttSilca,
We are sorry to hear about the trouble you are facing. I would request you to share a few more details in addition to the ones asked by @italosan:
Disclaimer: Please note that resetting preferences will remove all the custom settings, and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.
We are here to help. We just need more information.
Thanks & Regards,
Anshul Saini