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Illustrator solo ha podido leer este archivo parcialmente

New Here ,
Dec 13, 2023 Dec 13, 2023

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Hola necesito ayuda para abrir un archivo de Illustrator que guardé pero a la hora de volver a abrir sale un error y no puedo recuperarlo. ¿Qué puedo hacer en este caso? 

sofiaf11734357_0-1702522321436.png

 

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correct answers 1 Correct answer

Adobe Employee , Dec 15, 2023 Dec 15, 2023

Hello @sofiaf11734357,

Sorry to hear about this experience. It seems that the file might not have been saved correctly. Would you mind confirming the location where the file was saved on your computer (Internal/External/Network drive or a cloud-synced folder (Dropbox/Google Drive/etc.)? Also, kindly share the file (https://adobe.ly/47TjblQ), so we can check it on our end.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Adobe
Adobe Employee ,
Dec 15, 2023 Dec 15, 2023

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Hello @sofiaf11734357,

Sorry to hear about this experience. It seems that the file might not have been saved correctly. Would you mind confirming the location where the file was saved on your computer (Internal/External/Network drive or a cloud-synced folder (Dropbox/Google Drive/etc.)? Also, kindly share the file (https://adobe.ly/47TjblQ), so we can check it on our end.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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