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Illustrator starts with empty screen

New Here ,
Dec 25, 2023 Dec 25, 2023

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Hi.

I have a problem with illustrator from version 27.8.1.

Illustrator starts at an empty screen, totally unusable. I can't do anything even open the preferences. When I uninstall and install version 27.7 everything works perfectly.

Macbook pro 2018, 2.6 GHz 6-Core Intel Core i7, 16GB, Radeon Pro 555X 4 GB.

What should I do?

 

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Adobe
Community Expert ,
Dec 25, 2023 Dec 25, 2023

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New Here ,
Dec 25, 2023 Dec 25, 2023

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This doesn't help.

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