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Illustrator suddenly getting slow in MacOS Monterey

New Here ,
Nov 10, 2021 Nov 10, 2021

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  • I use Adobe Illustrator 2022 on Macbook Pro 16" 2019, 32 GB RAM, 2,3 GHz MacOS Monterey
    Illustrator just suddenly getting slow! I can not work on that.
    I tried to restart and even reinstall illustrator but to no avail!
  • Please help
  • Thank you very much
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Adobe
Community Expert ,
Nov 10, 2021 Nov 10, 2021

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Monterey has memory leaks. At the moment it will be difficult to find out whether this is a system issue or Illustrator issue.

 

https://www.macrumors.com/2021/11/01/macos-monterey-memory-leak-user-reports/ 

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Community Beginner ,
Apr 25, 2022 Apr 25, 2022

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Got the same slowness.  (even on MAC Pro 32 core, SSSD, 128 RAMS  etc.)
Every adobe app gets incredible slow. And yes the Activitmonitor does give any cleu what is slowing down the machine.

But for the last year, every Adobe update  is much slower then before.
And when apple updates, adobe gets another slowness boost.

To me it is not workable anymore. Illustror almost comes to a full stop!
Realy thinking about gettin g windows machines with Corel Draw or something.


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Community Expert ,
Apr 25, 2022 Apr 25, 2022

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You might want to contact customer Care to check out your system:

https://helpx.adobe.com/contact.html

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Adobe Employee ,
Apr 25, 2022 Apr 25, 2022

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Hello @Dave22384896ez5w,

 

Sorry to hear about this experience. I would request you to share a few more details like:

  • The exact version of the OS and Illustrator
  • Since when are you facing this problem?
  • Is this happening after performing a specific action (save/copy/print/export etc.) or using a particular feature/tool/effects?
  • Have any recent changes been made to your computer (OS Update/ Antivirus/ Plug-Ins)?
  • Is it acting this way with some specific files? If yes, kindly share the link to download the file here or via DM.
  • Have you tried resetting Illustrator's preferences?
    Disclaimer: Please note that resetting preferences will remove all the custom settings, and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Looking forward to hearing from you.

 

Thanks,
Anubhav

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Community Expert ,
Apr 25, 2022 Apr 25, 2022

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