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Good afternoon, I started using illustrator,
and it gives me a 404 error, I install the trial version, but it does not install it.
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How are you installing? Have you downloaded the Creative Cloud Desktop app first?
https://creativecloud.adobe.com/en/apps/download/creative-cloud
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We are sorry for the trouble. Generally, Error code 404 indicates that the required OS component is missing.
In addition to the question asked by @kevin stohlmeyer I would request you to confirm the OS (WIndows/ Mac) and its build no. Also, please share the screenshot of the error.
On windows, this issue is fixed by OS update or reinstalling/ repairing the Visual C++ Redistributable package.
Kindly update the discussion if you still need assistance with it. We'd be happy to help.
Thanks & Regards,
Anshul Saini