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Good afternoon, I started using illustrator, and it gives me a 404 error, I install the trial version, but it does not install it.
How are you installing? Have you downloaded the Creative Cloud Desktop app first?
We are sorry for the trouble. Generally, Error code 404 indicates that the required OS component is missing.
In addition to the question asked by @kevin stohlmeyer I would request you to confirm the OS (WIndows/ Mac) and its build no. Also, please share the screenshot of the error.
On windows, this issue is fixed by OS update or reinstalling/ repairing the Visual C++ Redistributable package.
Kindly update the discussion if you still need assistance with it. We'd be happy to help.
Thanks & Regards,