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Illustrator Update 27.0.1 so slow it's not usable

New Here ,
Dec 13, 2022 Dec 13, 2022

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I just installed 27.0.1, running Windows 11, and tried editing my first file. I needed to change the artboard size, and it was lagging so bad I thought I didn't click the button. It stalled, then I tried selecting the select tool, and it lagged several seconds. Zoom out. Lag. That was as far as I could stand, so I saved it (took a LONG time for a really simple file) and uninstalled the update. I don't have time for lagging, and my machine isn't laggy.

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Bug , Performance

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New Here ,
Dec 13, 2022 Dec 13, 2022

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Processor 12th Gen Intel(R) Core(TM) i5-12600K 3.70 GHz
Installed RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor

Edition Windows 11 Pro
Version 22H2
Installed on ‎12/‎8/‎2022
OS build 22621.819
Experience Windows Feature Experience Pack 1000.22636.1000.0

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Adobe Employee ,
Dec 27, 2022 Dec 27, 2022

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Hi @k8Catlin,

 

We are sorry to hear about your experience. We understand how frustrating slow performance issues are. We have consolidated the most popular solutions that help fix these issues. Please check this help article for more details (https://adobe.ly/3cRKo0N).

 

Also, ensure the GPU performance is enabled in Ai preferences.

 

Let us know if this helps!

 

Thanks,

Anshul Saini

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