Illustrator will not let me save what so ever.

[ramulas5E16]

I am trying to save my project in illustrator and the program will not let me save EVER.

I had this issue a couple of months back as well when I had opened Illustrator and assumed it was a bug but it would clear very quickly.

I tried Save, save as, changing the settings of the save, and removed the PDF option as many said but nothing works!!!

Now I have to quit my illustrator and lose all my projects!

I've also had issues in the past months with photoshop.

[Monika Gause · Accepted solution]

Which version (exactly) and which system is it?

Where are you trying to save the file?

What exactly is happening?

You click save and give it a name?

Then set the options?

And then? A warning? The box just closes, but the file is not there? Something else?

Is "Save in background" turned on in the preferences? If so, turn it off.

Are you saving to a network or USB thumb drive? If so, don't do that, save to the local disk.

[ramulas5E16]

Thank you! I located the "save in background" in my preferences and it worked!

Really appreciate the advice!

[Anubhav Majumder]

Hello @ramulas5E16,

Sorry to hear about this experience. I would request you to share a few more details along with the ones asked by Monika:

• Since when are you facing this problem?
• Have any recent changes been made to your computer (OS Update/ Antivirus/ Plug-Ins)?
• Is it acting this way with some specific files? If yes, kindly share the link to download the file here or via DM.
• Do you have multiple Adobe accounts?
• Did you recently change the password for your Adobe account? If yes, please sign out and sign back in.

Also, you may try uninstalling and then re-installing Illustrator and share your observations with us.

Looking forward to hearing from you.

Thanks,
Anubhav