Illustrator will not let me save what so ever.

New Here ,
Apr 23, 2022 Apr 23, 2022

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I am trying to save my project in illustrator and the program will not let me save EVER.

I had this issue a couple of months back as well when I had opened Illustrator and assumed it was a bug but it would clear very quickly.

I tried Save, save as, changing the settings of the save, and removed the PDF option as many said but nothing works!!!

Now I have to quit my illustrator and lose all my projects!

I've also had issues in the past months with photoshop.

 

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Bug , Import and export

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correct answers 1 Correct answer

Adobe Community Professional , Apr 24, 2022 Apr 24, 2022
Which version (exactly) and which system is it? Where are you trying to save the file? What exactly is happening? You click save and give it a name? Then set the options? And then? A warning? The box just closes, but the file is not there? Something else? Is "Save in background" turned on in the preferences? If so, turn it off. Are you saving to a network or USB thumb drive? If so, don't do that, save to the local disk.

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Adobe Community Professional ,
Apr 24, 2022 Apr 24, 2022

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Which version (exactly) and which system is it?

Where are you trying to save the file?

 

What exactly is happening?

You click save and give it a name?

Then set the options?

And then? A warning? The box just closes, but the file is not there? Something else?

 

Is "Save in background" turned on in the preferences? If so, turn it off.

Are you saving to a network or USB thumb drive? If so, don't do that, save to the local disk.

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New Here ,
May 04, 2022 May 04, 2022

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Thank you! I located the "save in background" in my preferences and it worked!

 

Really appreciate the advice!

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Adobe Employee ,
Apr 25, 2022 Apr 25, 2022

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Hello @ramulas5E16,

 

Sorry to hear about this experience. I would request you to share a few more details along with the ones asked by Monika:

  • Since when are you facing this problem?
  • Have any recent changes been made to your computer (OS Update/ Antivirus/ Plug-Ins)?
  • Is it acting this way with some specific files? If yes, kindly share the link to download the file here or via DM.
  • Do you have multiple Adobe accounts?
  • Did you recently change the password for your Adobe account? If yes, please sign out and sign back in.

 

Also, you may try uninstalling and then re-installing Illustrator and share your observations with us.

 

Looking forward to hearing from you.

 

Thanks,
Anubhav

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