Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Illustrator window often is hidden behind other windows, even if it should be on top.

Explorer ,
Aug 07, 2018 Aug 07, 2018

I often have multiple windows open in Windows 10...like a web browser and email and perhaps some File Explorer wndows as well as a window for Illustrator CS5. Well, at times, I would be using it, naturally is the window on top...but sometimes, It falls under the other windows...and even click the tab on the task bar, doesnt bring it to the front. I literally have to minimize each window til I can see the Illustrator window, and when clicking on the window itself, not the tab, will bring it to the front again. I even had it fall behind the other windows with no warning. Is there a reason it does this? It is quite annoying when I'm looking resources or something to to help with a image an working on, or even just checking emails or someone messages me, and trying to bring it back to the front via clicking on the tab, for it to not work

Hope that explains it...I had this problem a long time, just wasnt sure how to articulate it properly...even when trying to google it, get results way off from what am looking for...and feel am just not wording the inquiry correctly.

Thanks

3.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Jun 14, 2023 Jun 14, 2023
I reset Illustrator in preferences - General - Reset Preferences.

It's cleared the issue up for me. Good luck!
Translate
Adobe
Community Expert ,
Aug 08, 2018 Aug 08, 2018

Xasis,

I am afraid you will have to count yourself lucky to have CS5 running under Windows 10 at all, so you can expect all sorts of strangenesses, or worse, and hope Illy (job description Adobe Illustrator) stays afloat.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 10, 2023 Mar 10, 2023

Im having this same problem on a mac.  Any resolution on this for you?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 19, 2023 Apr 19, 2023

They need to fix this. So annoying.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 26, 2023 May 26, 2023

I'm having the same issue on my 2019 Macbook Pro...it only started doing in the past few months which leads me to believe it's an illustrator update issue or an OS update issue. When I click on the illustrator window to reposition it, it drops behind other windows I have pulled up. OS Ventura 13.3.1 (a). Illustrator 2023. It's not detrimental...just super annoying and kinda jams up my workflow. I keep all windows open on my desktop and do the two finger double tap on my apple mouse to toggle between windows. As a product designer I'm usually working across multiple programs. As I said, just really annoying more than anything else. Whomp whomp. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
Mar 10, 2023 Mar 10, 2023

Alt-tab to switch between apps/windows?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 06, 2023 Jun 06, 2023

Me too. It's just started happening. Possibly when I upgraded to Ventura. I've no idea how to fix it. It's really annoying. Anybody out there that can help?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 06, 2023 Jun 06, 2023

Ditto. Super annoying. Disrupts workflow. Haven't found any solution.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 14, 2023 Jun 14, 2023

I have this problem too – so annoying. On two Macs both running Ventura and with latest version of Illustrator.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 14, 2023 Jun 14, 2023
I reset Illustrator in preferences - General - Reset Preferences.

It's cleared the issue up for me. Good luck!
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 14, 2023 Jun 14, 2023

Thanks for the tip. Unfortunately it didn't work for me.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 25, 2023 Jul 25, 2023

that worked! Whew! Of course, now I need to rebuild my preference, but that is exponentially less annoying.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 25, 2023 Jul 25, 2023

I've got the same issue with Adobe Photoshop now. It's clearly a Mac/Adobe compatability issue that they need to sort. Does it happen on PC's?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 18, 2023 Dec 18, 2023

Thanks for the suggestion. Unfortunately, it didn't work for me either. Annnnoyyyying

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 21, 2023 Dec 21, 2023
LATEST

Hello @Michelle34338707pza7 & others,

 

I apologize for the previous suggestion not working. Let's try the following:

Switch your workspace to the "Layout" preset:

    • Go to the top menu.
    • Select "Window."
    • Choose "Workspace."
    • Select "Layout" from the preset options.

This might help in adjusting the window arrangement. If the issue persists, please let me know so I can provide further assistance.

 

best,

Anshul Saini

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines