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Illustrator won't open any files – help!

Community Beginner ,
Mar 21, 2022 Mar 21, 2022

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Illustrator loads but cannot open any files – just get the spinning wheel of death. Problem started out of the blue with Illustrator 2021. Ugrade to 2022 (26.1) didn't solve the problem. I'm running Mac OS Monterey with plenty of RAM and hard disk space.

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correct answers 1 Correct answer

Community Beginner , Mar 21, 2022 Mar 21, 2022

Update: Ran OnyX, cleaned font caches, updated Suitcase – Illustrator now working correctly.

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Community Beginner ,
Mar 21, 2022 Mar 21, 2022

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Update: Ran OnyX, cleaned font caches, updated Suitcase – Illustrator now working correctly.

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