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ILLUSTRATOR Y PHOTOSHOP lentos

New Here ,
Oct 28, 2021 Oct 28, 2021

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Hola: desde hace un mes que tanto Illustrator como Photoshop están muy lentos. Tengo una surface que no ha tenido inconveniente con otros programas. 

Sobre todo, está muy lento el zoom. A qué se puede deber? Muchas gracias

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Adobe Employee ,
Oct 29, 2021 Oct 29, 2021

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS & Adobe apps? I'd recommend you to follow the suggestions given on the below links to improve the performance of the app:

1. Adobe Illustrator: https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...

2. Adobe Photoshop: https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

Hope it helps.

 

Regards,

Ashutosh

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Adobe Community Professional ,
Oct 29, 2021 Oct 29, 2021

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Hola. Has verificado si tu computador cumple con los requisitos necesarios? Especialmente de tarjeta de video: https://helpx.adobe.com/es/illustrator/system-requirements.html

 

Marlon Ceballos.

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New Here ,
Oct 29, 2021 Oct 29, 2021

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Hola...si, siempre funcionó muy bien. Pero ya lo resolví, yendo a "preferencias", "rendimiento". Muchas gracias!

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