I have instaled ilustrator, photoshop and indesign today, photoshop and indesign work fine.
Ilustrator doesn't let me create a new work sheet or open any ilustrator files.
I have already reinstalled the program, instaled later versions, reseted prefferences, checked the box of ' use legacy 'file new' interface and nothing works..
Hi, make sure all versions are updated to the latest one if it is updated then try to install 2020 and check...regards
i installed the oldest version available and didn't work 😞
i have cleaned everything with that tool, reinstalled and still the same error keeps happening.. 😞
Contact Adobe, they'll need to remote in to work out what's wrong...
how do i get in toutch with adobe??
i have tried one million diferent solutions, even did a hard reset on my laptop and still the same error..
Sorry to hear about the trouble you are facing. I would suggest you try the following steps and let us know how it goes:
Kindly update the discussion if you still need assistance with it. We'd be happy to help.