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Ilustrator se traba

New Here ,
Nov 11, 2021 Nov 11, 2021

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Ilustrator se sigue trabando y cerrando solo cada un cierto tiempo en mi computadora windows 10. Necesito alguien que me solucione este problema porque me pierde un monton de trabajos

 

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Advocate ,
Nov 11, 2021 Nov 11, 2021

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Adobe Employee ,
Nov 15, 2021 Nov 15, 2021

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Hi there,

 

Sorry to hear about this trouble. Please update Illustrator to 26.0.1 if not done already. Also, I would like to know if you are using any Anti-Virus? If yes, please make sure that Illustrator is added as an exception in the app settings and see if that helps!

Additionally, you may try running the app in the Hidden Admin Account and let us know how it goes.

 

I will be looking forward to your response.

 

Regards,

Anshul Saini

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