Iluustrator crash

[Santhana Kiru31727334jpbt]

Hi team

frequently am facing the illustrator crash issue so many times i raised the issue but am not receiving any proper response and sollution. how can i solve this issue and what is the sollution for this issue.

[Monika Gause]

Please tell us about your version and system. And hardware

And about the document: what's in the documents, how large are they, where are they saved

Exactly what are you doing, when Illustrator crashes?

Did you already contact Customer Care?

[Santhana Kiru31727334jpbt]

[Santhana Kiru31727334jpbt]

any other option to clear adobe illustrator cahe 

[Monika Gause]

What are you doing when it crashes?

What kind of documents are you editing?

Do you reboot the system regularly?

Did you already reset the preferences?

[Santhana Kiru31727334jpbt]

see am doing everything properly. everytime 
Process is very slow 

[Monika Gause]

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@Santhana Kiru31727334jpbt  schrieb:

see am doing everything properly. everytime 
Process is very slow 

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What exactly are you doing?