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Iluustrator crash

Explorer ,
Nov 30, 2023 Nov 30, 2023

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Hi team

frequently am facing the illustrator crash issue so many times i raised the issue but am not receiving any proper response and sollution. how can i solve this issue and what is the sollution for this issue.

SanthanaKiru31727334jpbt_0-1701403141467.png

 

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Bug , How-to , Performance

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Adobe
Community Expert ,
Dec 01, 2023 Dec 01, 2023

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Please tell us about your version and system. And hardware

And about the document: what's in the documents, how large are they, where are they saved

Exactly what are you doing, when Illustrator crashes?

 

Did you already contact Customer Care?

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Explorer ,
Dec 01, 2023 Dec 01, 2023

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SanthanaKiru31727334jpbt_0-1701429648819.png

SanthanaKiru31727334jpbt_1-1701429673742.png

 

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Explorer ,
Dec 01, 2023 Dec 01, 2023

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any other option to clear adobe illustrator cahe 

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Community Expert ,
Dec 01, 2023 Dec 01, 2023

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What are you doing when it crashes?

What kind of documents are you editing?

Do you reboot the system regularly?

Did you already reset the preferences?

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Explorer ,
Dec 02, 2023 Dec 02, 2023

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see am doing everything properly. everytime 
Process is very slow 

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Community Expert ,
Dec 03, 2023 Dec 03, 2023

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LATEST

@Santhana Kiru31727334jpbt  schrieb:

see am doing everything properly. everytime 
Process is very slow 


 

What exactly are you doing?

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